Refund & Cancellation policy

  • All Refund and Cancellation has to be authorized by Red Door Online Pvt Ltd

  • If Red Door Online Pvt Ltd or any of its websites fail to Fulfill an order a 100% Refund is initiated.

  • In the event of any order cancellations from customer end then the order amount will be refunded minus Payment gateway charges along with taxes if any.

  • In Case the Payment has been made through Credit Card, The credit applied is always charged back to the consumer’s credit card.

  • In Case the Payment has been made through Debit Card, Net Banking, UPI, Wallets the payment will be reflected in the same account source.

  • In the case of the initial order being paid by cheque or direct debit or any other means, we will typically issue a cheque for the refund amount. The mode of refund amount is at the sole discretion of our policy.

  • Any Authorised Refund or Cancellation will be credited back within 10 to 15 working days to its Original Payment Method